Wednesday, August 22, 2007

It's the Little Things that Count

If you’ve ever applied for accreditation you know that the process can be overwhelming. At a minimum you need a love for detail to fill out the application form and organize all the materials. Some of the most common mistakes that we see come from applicants who don’t fully read the directions. Simple mistakes can lead to a deferral or, even, denial decision. Some frequently overlooked details:
  • The hard copy and electronic copy of your application should match. Signature pages are just as important in the electronic version. Make sure the signed version of ALL forms is in the PDF file and the hard copies.
  • Make sure the required public member form and governing body form are completed (that means they are checked and signed).
  • Double-check the list of “required exhibit documentation” at the beginning of the application to ensure that all needed documents are included or appropriately referenced in another document. Have someone audit the application by selecting random tabs to check the accuracy.
  • If you reference something in the application that only exists on your Web site include a screen shot of the page. Make it easy for the accrediting body to find where you’re sending them.
  • Those boxes on the form that say “provide explanation below to support compliance” should not be left blank. Use this space to explain or comment on how you meet the standard.
  • Take a look at the sample accreditation application available on the NCCA’s Web site and use it as a guide.

Take the time to read the directions, proof your application, and double-check the forms to eliminate some basic and easily preventable problems. One simple way to address this issue is to find a staff member or consultant who did not prepare the application and ask them to review it. A fresh eye on the materials can often quickly identify small details that were overlooked or areas that need additional clarification.

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